At fmb, we believe that gaming should always be fun, safe, and within your control. This page outlines the tools, guidelines, and support resources available to every Filipino player on our platform. We are committed to promoting healthy gaming habits and providing clear pathways for anyone who needs help.
For players aged 21 and above · Philippines market
fmb provides practical tools that let you manage your gaming activity at any time, directly from your account settings.
You can set a daily, weekly, or monthly deposit limit on your fmb account to make sure you never spend more than you are comfortable with. Once a limit is set, it takes effect immediately and cannot be increased until a mandatory cooling-off period has passed. This gives you a reliable safety net that works even on impulse. Lowering your limit, on the other hand, takes effect right away. We encourage every player to review their deposit limits regularly and adjust them to match their current financial situation.
Setting a session time limit means fmb will notify you when you have been playing for your chosen duration, and will log you out automatically if you choose that option. Long uninterrupted sessions can affect your judgement and make it harder to stick to your budget, so regular breaks are strongly recommended. You can set limits as short as 30 minutes or as long as several hours depending on your preference. The reminder appears as a clear on-screen notification so you always know how long you have been playing. Taking breaks keeps the experience enjoyable and helps you stay in control of your time.
If you feel that you need a longer break from gaming, fmb offers a self-exclusion option that temporarily or permanently closes your account. You can choose a cooling-off period of 24 hours, 7 days, 30 days, or a longer term depending on what you need. During the exclusion period, you will not be able to log in, deposit, or place any bets. All pending withdrawals will still be processed normally so your funds remain safe. If you need permanent self-exclusion, our support team can assist you in closing your account completely and ensuring you are not contacted with any promotional material.
Your fmb account includes a full activity history showing your deposits, withdrawals, bets placed, and session durations over any selected time period. Reviewing this history regularly is one of the most effective ways to stay aware of your gaming habits and spot any patterns that concern you. The history is available at any time from your account dashboard and can be filtered by date range or game type. Transparency about your own activity is a key part of responsible gaming, and we make this information easy to access. If you notice anything that worries you, our support team is available around the clock to help.
Reality check notifications pop up at regular intervals during your gaming session to remind you how long you have been playing and how much you have spent or won in that session. These prompts are designed to interrupt the flow of play just enough to give you a moment to reflect and decide whether to continue. You can customise the frequency of these reminders in your account settings. Many players find that even a brief pause to review their session helps them make more considered decisions. Reality checks are a simple but powerful tool for maintaining perspective during longer gaming sessions.
fmb requires all players to complete identity and age verification before they can deposit or withdraw funds. This process confirms that every active player is at least 21 years old, in line with Philippine gaming regulations. Verification also protects your account from unauthorised access and ensures that your winnings can only be paid out to you. We use secure document handling to process your verification quickly and confidentially. If you have questions about the verification process, our support team can guide you through each step.
Gaming is meant to be entertainment. If it starts to feel like something else, these signs may indicate that it is time to take a step back and seek support.
Feeling a strong urge to keep playing in order to win back money you have already lost is one of the most common warning signs of problem gambling. This pattern can lead to spending far more than you originally intended and can quickly spiral out of control. If you notice yourself thinking "just one more game" to recover losses, it is a good time to use the session limit or self-exclusion tools available on your fmb account. Losses are a normal part of gaming and should be treated as the cost of entertainment, not as debts to be recovered. Reaching out to a support service early makes a significant difference.
Using money set aside for rent, food, bills, or other essential expenses to fund gaming is a serious warning sign that should not be ignored. Responsible gaming means only ever playing with money you can genuinely afford to lose without affecting your daily life or the wellbeing of your family. If you find yourself borrowing money, selling possessions, or hiding your gaming activity from people close to you, please use the self-exclusion feature or contact our support team immediately. Financial stress caused by gaming is a recognised problem and there is no shame in asking for help. Support is available and confidential.
When gaming begins to interfere with sleep, work, school, family time, or social relationships, it has moved beyond healthy entertainment. Missing important commitments or feeling irritable and restless when you are not able to play are signs that gaming may be taking up too much space in your life. It is important to maintain a balance where gaming is just one of many enjoyable activities rather than the central focus of your day. Setting firm session time limits and scheduling regular breaks can help restore that balance. If the problem persists, speaking to a professional counsellor is a positive and effective step.
Using gaming as a way to cope with stress, anxiety, depression, or other personal difficulties can quickly develop into a dependency. While gaming can be a relaxing pastime, it is not a healthy substitute for addressing the underlying issues that are causing distress. If you find yourself turning to gaming whenever you feel overwhelmed or upset, it may be worth speaking to a mental health professional or a gambling support service. fmb encourages all players to seek help without hesitation if they feel their gaming is connected to emotional difficulties. You are not alone, and support is available across the Philippines.
If you or someone you know needs support, these resources are available to players in the Philippines.
The National Center for Mental Health in the Philippines operates a 24/7 crisis hotline at 1553. This free service provides immediate emotional support and can connect callers with professional counselling resources. If you are feeling overwhelmed by gambling-related stress, do not hesitate to call.
Gamblers Anonymous Philippines offers peer support meetings and a community of people who understand the challenges of problem gambling firsthand. Their programme is based on shared experience and mutual support, and meetings are available in various locations across the country. Reaching out to a community that understands your situation can be a powerful first step toward recovery.
Our support team is available around the clock to help you activate any of the responsible gaming tools on your account, including deposit limits, session limits, and self-exclusion. We can also provide guidance on external support resources available in the Philippines. Your privacy is fully respected in all support interactions.
Quick answers to the questions Filipino players most often ask about safe gaming on fmb.
Our support team is here around the clock to help you use any of the responsible gaming tools available on fmb. You can also visit our FAQ page for more information, or register for an account and explore the platform at your own pace.